Custom Fees

If your order begins its journey within the EU, it arrives as it should. No customs fees. No unexpected costs

If your parcel travels beyond the EU, your local customs office may ask for duties or taxes when it arrives. These are set by your country, not by us, and are not included in our prices or shipping. We want you to know this before your piece sets out.

If you are unsure about your country’s customs, it helps to check with your local office before you order. 

Once your parcel is on its way, we can't cancel the order. So if you have any questions, reach out before you place it: tesuecofriendly@gmail.com